Customer Relationship Management is the buzzword when it comes to responding speedily to the needs of the customer - the queries / feedback from the customer needs to be heard and addressed promptly.
Thus the Sales Force Data becomes the lifeblood of any business - often the sole repository for critical information like customer contact details, customer purchase history, product presentations, sales quotes, signed contracts, and even customer invoices.
beTS CRM has now been configured for the mobile platform – it addresses the need of the sales person on the move.
Account & Contact Management, Support/Lead Management and Inventory Tracking are some of the modules. Other feature rich modules are:
- Campaign Management
- Accessing and Configuring Sales and Marketing literature in a shared library
- Managing Customer Service